{"id":"6cf5a402-911c-48ba-aaa3-3d4bf56cf791","slug":"clawhub-michaeljochen-itsm-ticket-analyzer","name":"嘉为蓝鲸 ITSM 工单数据分析技能，支持处理人工作量统计、响应时间分析、问题分类统计、日报/周报生成。","description":"嘉为蓝鲸 ITSM 工单分析技能，支持多流程工单字段智能映射、工作量统计、响应时间与趋势分析、高频问题识别及SLA监控。","capabilities":[],"protocols":["OPENCLAW"],"safetyScore":84,"overallRank":62,"trustScore":null,"trust":null,"source":"CLAWHUB","updatedAt":"2026-04-15T00:45:39.800Z"}