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Guides you through detection, triage, containment, resolution, and post-mortem — with auto-generated timelines and action items.\n\n## What It Does\n\nWhen triggered with an incident description, this skill:\n\n1. **Classifies severity** (P1-P4) based on impact and urgency\n2. **Generates a response checklist** tailored to incident type (outage, data breach, security event, service degradation, vendor failure)\n3. **Builds a communication plan** — who to notify, when, what channels\n4. **Creates a real-time timeline** as you log updates\n5. **Produces a post-mortem template** with root cause analysis and prevention steps\n\n## Usage\n\nTell your agent about an incident:\n\n> \"Production API is returning 500 errors for 20% of requests. Started 10 minutes ago.\"\n\nOr trigger proactively:\n\n> \"Create an incident response plan for a potential data breach scenario\"\n\n## Incident Types Covered\n\n- **Service outages** — full or partial downtime\n- **Security incidents** — breaches, unauthorized access, phishing\n- **Data incidents** — corruption, loss, privacy violations\n- **Vendor failures** — third-party SLA breaches\n- **Performance degradation** — latency spikes, capacity issues\n\n## Severity Matrix\n\n| Level | Impact | Response Time | Escalation |\n|-------|--------|---------------|------------|\n| P1 - Critical | Business stopped | Immediate | Executive + all hands |\n| P2 - High | Major feature down | < 30 min | Engineering lead + PM |\n| P3 - Medium | Degraded experience | < 2 hours | On-call team |\n| P4 - Low | Minor issue | Next business day | Ticket queue |\n\n## Response Framework\n\n### 1. Detection & Triage (First 5 minutes)\n- Confirm the incident is real (not a false alarm)\n- Classify severity using the matrix above\n- Assign incident commander\n- Open a dedicated communication channel\n\n### 2. Containment (First 30 minutes)\n- Identify blast radius — what's affected?\n- Apply immediate mitigation (rollback, feature flag, scaling)\n- Communicate status to stakeholders\n\n### 3. Resolution\n- Root cause investigation\n- Implement fix with verification\n- Monitor for recurrence\n- Update all stakeholders\n\n### 4. Post-Mortem (Within 48 hours)\n- Timeline of events\n- Root cause analysis (5 Whys)\n- What went well / what didn't\n- Action items with owners and deadlines\n- Process improvements\n\n## Integration\n\nWorks with any monitoring stack. Feed alerts from PagerDuty, Datadog, Grafana, or manual reports.\n\n## Pro Tip\n\nPair this with a full **AI Operations Context Pack** for your industry. Pre-built incident taxonomies, compliance-aware escalation paths, and automated stakeholder templates.\n\nBrowse packs: https://afrexai-cto.github.io/context-packs/\n\nFree tools:\n- AI Revenue Calculator: https://afrexai-cto.github.io/ai-revenue-calculator/\n- Agent Setup Wizard: https://afrexai-cto.github.io/agent-setup/\n","readmeExcerpt":"Incident Response Playbook Structured incident response for business and IT teams. Guides you through detection, triage, containment, resolution, and post-mortem — with auto-generated timelines and action items. 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