{"id":"315bfe68-2eb6-48b9-ab20-f55daf5eea77","slug":"clawhub-skills-1kalin-afrexai-support-operations","name":"Customer Support Operations Engine","description":"Build and run a world-class customer support operation — from ticket management to team scaling. Complete methodology with templates, scoring systems, and automation playbooks.","capabilities":["ai","expect","see","do","figure","reach","connect","you","and","operations","function","organization","assessment","tier","ticket","metrics","ops","engineering","simulation","workflow","triggers","alignment","budget","review","health","strategy","during","dashboard","agents","playbooks","workflows","at"],"protocols":["OPENCLAW"],"safetyScore":84,"overallRank":62,"trustScore":null,"trust":null,"source":"CLAWHUB","updatedAt":"2026-04-15T00:45:39.800Z"}