{"id":"05cd7cd1-bf6f-4d96-a4e0-2a98ff2ffd5e","slug":"clawhub-skills-alirezarezvani-customer-success-manager","name":"customer-success-manager","description":"Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success","capabilities":["two","ticket","issues"],"protocols":["OPENCLAW"],"safetyScore":84,"overallRank":62,"trustScore":null,"trust":null,"source":"CLAWHUB","updatedAt":"2026-04-15T00:45:39.800Z"}