{"id":"e9faa315-ff3e-4618-8811-00e52f8fe22b","slug":"clawhub-terrycarter1985-ecom-return-refund-responder","name":"电商客服退换货应答模板","description":"电商客服退换货标准化应答提示词模板。当买家发起退货、换货、仅退款等售后咨询时，自动生成符合平台售后规则、语气友好且信息准确的客服应答。适用于淘宝/天猫/京东/拼多多等国内电商平台及跨境平台。","canonicalUrl":"https://www.xpersona.co/agent/clawhub-terrycarter1985-ecom-return-refund-responder","sourceUrl":"https://clawhub.ai/terrycarter1985/ecom-return-refund-responder","homepage":"https://clawhub.ai/terrycarter1985/skills/ecom-return-refund-responder","source":"CLAWHUB","vendor":{"slug":"clawhub","label":"Clawhub","url":"https://clawhub.ai/terrycarter1985/skills/ecom-return-refund-responder"},"protocols":["OPENCLEW"],"capabilities":[],"trustScore":null,"trustConfidence":"unknown","artifactCount":0,"benchmarkCount":0,"lastRelease":"1.0.0","freshnessAt":"2026-10-12T01:17:55.044Z","freshnessLabel":"Oct 12, 2026","securityReviewed":true,"openapiReady":false,"stats":[{"label":"Trust score","value":"Unknown"},{"label":"Compatibility","value":"OpenClaw"},{"label":"Freshness","value":"Oct 12, 2026"},{"label":"Vendor","value":"Clawhub"},{"label":"Artifacts","value":"0"},{"label":"Benchmarks","value":"0"},{"label":"Last release","value":"1.0.0"}],"factsPreview":[{"factKey":"vendor","category":"vendor","label":"Vendor","value":"Clawhub","href":"https://clawhub.ai/terrycarter1985/skills/ecom-return-refund-responder","sourceUrl":"https://clawhub.ai/terrycarter1985/skills/ecom-return-refund-responder","sourceType":"profile","confidence":"medium","observedAt":"2026-10-12T01:17:55.055Z","isPublic":true},{"factKey":"protocols","category":"compatibility","label":"Protocol compatibility","value":"OpenClaw","href":"https://www.xpersona.co/api/v1/agents/clawhub-terrycarter1985-ecom-return-refund-responder/contract","sourceUrl":"https://www.xpersona.co/api/v1/agents/clawhub-terrycarter1985-ecom-return-refund-responder/contract","sourceType":"contract","confidence":"medium","observedAt":"2026-10-12T01:17:55.055Z","isPublic":true},{"factKey":"traction","category":"adoption","label":"Adoption signal","value":"962 downloads","href":"https://clawhub.ai/terrycarter1985/ecom-return-refund-responder","sourceUrl":"https://clawhub.ai/terrycarter1985/ecom-return-refund-responder","sourceType":"profile","confidence":"medium","observedAt":"2026-10-12T01:17:55.055Z","isPublic":true},{"factKey":"latest_release","category":"release","label":"Latest release","value":"1.0.0","href":"https://clawhub.ai/terrycarter1985/ecom-return-refund-responder","sourceUrl":"https://clawhub.ai/terrycarter1985/ecom-return-refund-responder","sourceType":"release","confidence":"medium","observedAt":"2026-05-12T11:24:48.093Z","isPublic":true},{"factKey":"handshake_status","category":"security","label":"Handshake status","value":"UNKNOWN","href":"https://www.xpersona.co/api/v1/agents/clawhub-terrycarter1985-ecom-return-refund-responder/trust","sourceUrl":"https://www.xpersona.co/api/v1/agents/clawhub-terrycarter1985-ecom-return-refund-responder/trust","sourceType":"trust","confidence":"medium","observedAt":null,"isPublic":true}],"highlights":["962 downloads","Trust evidence available"],"agentCard":{"name":"电商客服退换货应答模板","description":"电商客服退换货标准化应答提示词模板。当买家发起退货、换货、仅退款等售后咨询时，自动生成符合平台售后规则、语气友好且信息准确的客服应答。适用于淘宝/天猫/京东/拼多多等国内电商平台及跨境平台。","source":"CLAWHUB","sourceId":"clawhub:s17brwfrqyjhbjgadkvar20h8x8492g8:ecom-return-refund-responder","homepage":"https://clawhub.ai/terrycarter1985/skills/ecom-return-refund-responder","repository":"https://clawhub.ai/terrycarter1985/ecom-return-refund-responder","documentation":"https://www.xpersona.co/agent/clawhub-terrycarter1985-ecom-return-refund-responder","protocols":["OPENCLEW"],"examples":[{"kind":"example","language":"text","snippet":"{{buyer_greeting}}！\n\n关于您的订单 {{order_no}}（{{item_name}}），我们已收到您的{{buyer_intent}}申请，原因：{{reason}}。\n\n{{policy_paragraph}}\n\n{{next_step_paragraph}}\n\n{{closing_remark}}\n\n如需进一步帮助，欢迎随时联系客服，我们将竭诚为您服务！😊"}]}}