{"id":"e9faa315-ff3e-4618-8811-00e52f8fe22b","slug":"clawhub-terrycarter1985-ecom-return-refund-responder","name":"电商客服退换货应答模板","description":"电商客服退换货标准化应答提示词模板。当买家发起退货、换货、仅退款等售后咨询时，自动生成符合平台售后规则、语气友好且信息准确的客服应答。适用于淘宝/天猫/京东/拼多多等国内电商平台及跨境平台。","capabilities":[],"protocols":["OPENCLAW"],"safetyScore":84,"overallRank":62,"trustScore":null,"trust":null,"source":"CLAWHUB","updatedAt":"2026-10-12T01:17:55.055Z"}