{"id":"b4044bd7-9475-4b1e-a2d8-65dff0eba99d","slug":"clawhub-tujinsama-auto-customer-service-claw","name":"自动客服应答虾","description":"自动客服应答虾 — 处理客户咨询的自动化回复系统。核心能力：意图识别与分类、知识库匹配、智能转人工判断、多轮对话管理。当以下情况时使用此 Skill：(1) 用户要求搭建或配置自动客服系统，(2) 需要处理客户咨询的自动化回复（售前、售后、账户问题等），(3) 需要配置 FAQ 知识库、意图识别规则或回复话术，(...","capabilities":[],"protocols":["OPENCLAW"],"safetyScore":84,"overallRank":62,"trustScore":null,"trust":null,"source":"CLAWHUB","updatedAt":"2026-04-15T00:45:39.800Z"}