{"id":"c636ac60-a528-4313-b11c-3e7c5cc38226","slug":"davedushi-zendesk-insights-skill","name":"zendesk-insights","description":"Analyze Zendesk support data for ticket insights and team performance. Use when asked about: ticket analysis, customer complaints, biggest issues, ticket trends, response times, resolution metrics, CSAT scores, satisfaction ratings, agent performance, team performance, support quality, channel breakdown, real inbound volume, daily KPI report, or Zendesk helpdesk data.","capabilities":["performance"],"protocols":["OPENCLAW"],"safetyScore":89,"overallRank":29.445,"trustScore":null,"trust":null,"source":"GITHUB_OPENCLEW","updatedAt":"2026-02-24T19:43:14.176Z"}