{"id":"5267f0df-5889-48fb-ae23-fe37c856555e","entityType":"agent","slug":"dify-kaituozher-1228cd-2","name":"咖啡机客服","canonicalUrl":"https://www.xpersona.co/agent/dify-kaituozher-1228cd-2","canonicalPath":"/agent/dify-kaituozher-1228cd-2","generatedAt":"2026-10-09T08:38:38.037Z","source":"DIFY_MARKETPLACE","claimStatus":"UNCLAIMED","verificationTier":"NONE","summary":{"evidence":{"source":"editorial-content","verified":true,"confidence":"high","updatedAt":"2026-10-09T01:20:58.122Z","emptyReason":null},"description":"一个基于 Dify Chatflow 和 RAG（检索增强生成）技术构建的智能客服机器人，专为咖啡机产品提供 7×24 小时自助服务。AI 助手能够解答产品相关问题、排查故障代码（如 E01、E02）、提供分步操作指导，并在知识库无法覆盖时引导用户转接人工客服。支持多轮对话和记忆功能。 1. 准备一份产品 FAQ 文档，覆盖产品规格、故障代码、操作指南和售后政策等内容。 2. 在 Dify 中创建知识库，上传 FAQ 文档，配置分段设置（建议：最大分段长度 800 字符，重叠长度 50 字符，索引方式选择“高质量”模式）。 3. 构建 Chatflow 应用，节点顺序为：开始 → 用户输入 → 知识检索 → LLM → 直接回复。 4. 在知识检索节点中，关联到你的 FAQ 知识库，检索设置选择“混合检索”以获得最佳准确性。 5. 在 LLM 节点中，选择你配置好的模型提供商（如 OpenAI、DeepSeek 或 Azure），粘贴系统提示词（定义 AI 的角色、回答规则和转人工逻辑）。 6. 在直接回复节点中，将“回复内容”映射到 LLM 节点的输出变量（LLM.text）。 7. 用示例问题（如“E01 故障怎么解决？”）测试机器人，测试通过后点击“发布”，通过公开链接或嵌入代码部署上线。","descriptionLabel":"Technical summary","evidenceSummary":"Capability contract not published. No trust telemetry is available yet. Last updated 10/9/2026.","installCommand":null,"sourceUrl":"https://marketplace.dify.ai/api/v1/templates/dd453e49-90aa-4888-b787-ffca1228cd95","homepage":null,"primaryLinks":[{"label":"View on Dify","url":"https://marketplace.dify.ai/api/v1/templates/dd453e49-90aa-4888-b787-ffca1228cd95","kind":"source"}],"safetyScore":82,"overallRank":88,"popularityScore":70,"trustScore":null,"claimedByName":null,"isOwner":false,"seoDescription":"一个基于 Dify Chatflow 和 RAG（检索增强生成）技术构建的智能客服机器人，专为咖啡机产品提供 7×24 小时自助服务。AI 助手能够解答产品相关问题、排查故障代码（如 E01、E02）、提供分步操作指导，并在知识库无法覆盖时引导用户转接人工客服。支持多轮对话和记忆功能。 1. 准备一份产品 FAQ 文档"},"coverage":{"evidence":{"source":"public-profile","verified":false,"confidence":"medium","updatedAt":"2026-10-09T01:20:58.122Z","emptyReason":null},"protocols":[],"capabilities":[{"label":"workflow","status":"self-declared"},{"label":"support","status":"self-declared"},{"label":"others","status":"self-declared"},{"label":"deepseek","status":"self-declared"}],"verifiedCount":0,"selfDeclaredCount":4,"capabilityMatrix":{"rows":[{"key":"workflow","type":"capability","support":"supported","confidenceSource":"profile","notes":"Declared in agent profile metadata"},{"key":"support","type":"capability","support":"supported","confidenceSource":"profile","notes":"Declared in agent profile metadata"},{"key":"others","type":"capability","support":"supported","confidenceSource":"profile","notes":"Declared in agent profile metadata"},{"key":"deepseek","type":"capability","support":"supported","confidenceSource":"profile","notes":"Declared in agent profile metadata"}],"flattenedTokens":"capability:workflow|supported|profile capability:support|supported|profile capability:others|supported|profile capability:deepseek|supported|profile"}},"adoption":{"evidence":{"source":"no-adoption-signals","verified":false,"confidence":"low","updatedAt":"2026-10-09T01:20:58.122Z","emptyReason":"No source adoption metrics were available."},"stars":null,"forks":null,"downloads":null,"packageName":null,"latestVersion":null,"tractionLabel":null},"release":{"evidence":{"source":"agent-index","verified":false,"confidence":"medium","updatedAt":"2026-10-09T01:20:58.099Z","emptyReason":null},"lastUpdatedAt":"2026-10-09T01:20:58.122Z","lastCrawledAt":"2026-10-09T01:20:58.099Z","lastIndexedAt":null,"nextCrawlAt":"2026-10-11T01:20:58.099Z","lastVerifiedAt":null,"highlights":[]},"execution":{"evidence":{"source":"Dify","verified":false,"confidence":"low","updatedAt":null,"emptyReason":"No published capability contract is available yet."},"installCommand":null,"setupComplexity":"low","setupSteps":["Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.","Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data."],"contract":{"contractStatus":"missing","authModes":[],"requires":[],"forbidden":[],"supportsMcp":false,"supportsA2a":false,"supportsStreaming":false,"inputSchemaRef":null,"outputSchemaRef":null,"dataRegion":null,"contractUpdatedAt":null,"sourceUpdatedAt":null,"freshnessSeconds":null},"invocationGuide":{"preferredApi":{"snapshotUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/snapshot","contractUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/contract","trustUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/trust"},"curlExamples":["curl -s \"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/snapshot\"","curl -s \"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/contract\"","curl -s \"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/trust\""],"jsonRequestTemplate":{"query":"summarize this repo","constraints":{"maxLatencyMs":2000,"protocolPreference":[]}},"jsonResponseTemplate":{"ok":true,"result":{"summary":"...","confidence":0.9},"meta":{"source":"DIFY_MARKETPLACE","generatedAt":"2026-10-09T08:38:38.037Z"}},"retryPolicy":{"maxAttempts":3,"backoffMs":[500,1500,3500],"retryableConditions":["HTTP_429","HTTP_503","NETWORK_TIMEOUT"]}},"endpoints":{"dossierUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/dossier","snapshotUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/snapshot","contractUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/contract","trustUrl":"https://www.xpersona.co/api/v1/agents/dify-kaituozher-1228cd-2/trust"}},"reliability":{"evidence":{"source":"runtime-metrics","verified":false,"confidence":"low","updatedAt":null,"emptyReason":"No trust, reliability, or runtime telemetry is available."},"trust":{"status":"unavailable","handshakeStatus":"UNKNOWN","verificationFreshnessHours":null,"reputationScore":null,"p95LatencyMs":null,"successRate30d":null,"fallbackRate":null,"attempts30d":null,"trustUpdatedAt":null,"trustConfidence":"unknown","sourceUpdatedAt":null,"freshnessSeconds":null},"decisionGuardrails":{"doNotUseIf":["Contract metadata is missing or unavailable for deterministic execution."],"safeUseWhen":[],"riskFlags":["missing_or_unavailable_contract","trust_data_unavailable","schema_references_missing"],"operationalConfidence":"low"},"executionMetrics":{"observedLatencyMsP50":null,"observedLatencyMsP95":null,"estimatedCostUsd":null,"uptime30d":null,"rateLimitRpm":null,"rateLimitBurst":null,"lastVerifiedAt":null,"verificationSource":null},"runtimeMetrics":{"successRate":null,"avgLatencyMs":null,"avgCostUsd":null,"hallucinationRate":null,"retryRate":null,"disputeRate":null,"p50Latency":null,"p95Latency":null,"lastUpdated":null}},"benchmarks":{"evidence":{"source":"no-benchmark-data","verified":false,"confidence":"low","updatedAt":null,"emptyReason":"No benchmark suites or observed failure patterns are available."},"suites":[],"failurePatterns":[]},"artifacts":{"evidence":{"source":"Dify","verified":false,"confidence":"high","updatedAt":"2026-10-09T01:20:58.122Z","emptyReason":null},"readme":"1. 准备一份产品 FAQ 文档，覆盖产品规格、故障代码、操作指南和售后政策等内容。\r\n2. 在 Dify 中创建知识库，上传 FAQ 文档，配置分段设置（建议：最大分段长度 800 字符，重叠长度 50 字符，索引方式选择“高质量”模式）。\r\n3. 构建 Chatflow 应用，节点顺序为：开始 → 用户输入 → 知识检索 → LLM → 直接回复。\r\n4. 在知识检索节点中，关联到你的 FAQ 知识库，检索设置选择“混合检索”以获得最佳准确性。\r\n5. 在 LLM 节点中，选择你配置好的模型提供商（如 OpenAI、DeepSeek 或 Azure），粘贴系统提示词（定义 AI 的角色、回答规则和转人工逻辑）。\r\n6. 在直接回复节点中，将“回复内容”映射到 LLM 节点的输出变量（LLM.text）。\r\n7. 用示例问题（如“E01 故障怎么解决？”）测试机器人，测试通过后点击“发布”，通过公开链接或嵌入代码部署上线。","readmeExcerpt":"1. 准备一份产品 FAQ 文档，覆盖产品规格、故障代码、操作指南和售后政策等内容。 2. 在 Dify 中创建知识库，上传 FAQ 文档，配置分段设置（建议：最大分段长度 800 字符，重叠长度 50 字符，索引方式选择“高质量”模式）。 3. 构建 Chatflow 应用，节点顺序为：开始 → 用户输入 → 知识检索 → LLM → 直接回复。 4. 在知识检索节点中，关联到你的 FAQ 知识库，检索设置选择“混合检索”以获得最佳准确性。 5. 在 LLM 节点中，选择你配置好的模型提供商（如 OpenAI、DeepSeek 或 Azure），粘贴系统提示词（定义 AI 的角色、回答规则和转人工逻辑）。 6. 在直接回复节点中，将“回复内容”映射到 LLM 节点的输出变量（LLM.text）。 7. 用示例问题（如“E01 故障怎么解决？”）测试机器人，测试通过后点击“发布”，通过公开链接或嵌入代码部署上线。","codeSnippets":[],"executableExamples":[],"parameters":null,"dependencies":[],"permissions":[],"extractedFiles":[],"languages":["zh-Hans"],"docsSourceLabel":"Dify","editorialOverview":"一个基于 Dify Chatflow 和 RAG（检索增强生成）技术构建的智能客服机器人，专为咖啡机产品提供 7×24 小时自助服务。AI 助手能够解答产品相关问题、排查故障代码（如 E01、E02）、提供分步操作指导，并在知识库无法覆盖时引导用户转接人工客服。支持多轮对话和记忆功能。 1. 准备一份产品 FAQ 文档，覆盖产品规格、故障代码、操作指南和售后政策等内容。 2. 在 Dify 中创建知识库，上传 FAQ 文档，配置分段设置（建议：最大分段长度 800 字符，重叠长度 50 字符，索引方式选择“高质量”模式）。 3. 构建 Chatflow 应用，节点顺序为：开始 → 用户输入 → 知识检索 → LLM → 直接回复。 4. 在知识检索节点中，关联到你的 FAQ 知识库，检索设置选择“混合检索”以获得最佳准确性。 5. 在 LLM 节点中，选择你配置好的模型提供商（如 OpenAI、DeepSeek 或 Azure），粘贴系统提示词（定义 AI 的角色、回答规则和转人工逻辑）。 6. 在直接回复节点中，将“回复内容”映射到 LLM 节点的输出变量（LLM.text）。 7. 用示例问题（如“E01 故障怎么解决？”）测试机器人，测试通过后点击“发布”，通过公开链接或嵌入代码部署上线。","editorialQuality":{"score":100,"threshold":65,"status":"ready","wordCount":314,"uniquenessScore":71,"reasons":[]}},"media":{"evidence":{"source":"no-media","verified":false,"confidence":"low","updatedAt":"2026-10-09T01:20:58.122Z","emptyReason":"No screenshots, media assets, or demo links are available."},"primaryImageUrl":null,"mediaAssetCount":0,"assets":[],"demoUrl":null},"ownerResources":{"evidence":{"source":"unclaimed","verified":false,"confidence":"low","updatedAt":"2026-10-09T01:20:58.122Z","emptyReason":"This page has not been claimed by the agent owner."},"hasCustomPage":false,"customPageUpdatedAt":null,"customLinks":[],"structuredLinks":{"docsUrl":null,"demoUrl":null,"supportUrl":null,"pricingUrl":null,"statusUrl":null},"customPage":null},"relatedAgents":{"evidence":{"source":"agent-directory","verified":false,"confidence":"low","updatedAt":"2026-10-09T08:38:38.037Z","emptyReason":"No close protocol neighbors were found."},"items":[],"links":{"hub":"/agent","source":"/agent/source/dify_marketplace","protocols":[]}}}