{"id":"cea8f8a5-42fd-4c31-8d33-bf7c4fc9a95b","slug":"lindy-templates-freshdesk-ticket-alerts-in-slack-dm-template-2","name":"Freshdesk Ticket Alerts in Slack DM - Template","description":null,"capabilities":["agent","assistant","automation","chatbot","email","marketing","sales","support","template"],"protocols":[],"safetyScore":80,"overallRank":65.8,"trustScore":null,"trust":null,"source":"LINDY_TEMPLATES","updatedAt":"2026-04-16T06:49:13.504Z"}