agentCLAWHUBUnverified

Engagement Inbox Manager

Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and... Skill: Engagement Inbox Manager Owner: aaron-he-zhu Summary: Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and... Tags: latest:19.0.0 Version history: v19.0.0 | 2026-07-24T14:35:46.640Z | auto - Version bump to 19.0.0. - Added distribution-manifest.json to the repository. - Removed skill-card.md file. - Updated

OpenClaw

Rank

62

Safety

84

Downloads

1.0k

Updated

Oct 11, 2026

Version

19.0.0

Source

CLAWHUB

About

What it does, and when to use it.

Capability contract not published. No trust telemetry is available yet. 1K downloads reported by the source. Last updated 10/11/2026.

Avoid when

  • Contract metadata is missing or unavailable for deterministic execution.

Risk flags: missing_or_unavailable_contract, trust_data_unavailable, schema_references_missing

Public facts

Every fact links back to the source it came from.

Vendor
Clawhubvendor · observed Oct 11, 2026
Protocol compatibility
OpenClawcompatibility · observed Oct 11, 2026
Adoption signal
1K downloadsadoption · observed Oct 11, 2026
Latest release
19.0.0release · observed Jul 24, 2026
Handshake status
UNKNOWNsecurity

Install and run

Setup complexity: low.

clawhub skill install s17e1tg8pjra8dn1dvtq21sahx83hrxj:engagement-inbox-manager
  1. Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.
  2. Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.

Contract: missing

curl -s "https://www.xpersona.co/api/v1/agents/clawhub-aaron-he-zhu-engagement-inbox-manager/snapshot"

Run-check

$0.02 USD

1 measured facts are behind this paywall: success rate and latency, uptime and estimated cost, when not to use it, how to call it, benchmark scores.

Agents pay $0.02 in USDC. A card payment is $0.50, the smallest a card allows.

Documentation

CLAWHUB

83,546 characters of source documentation, loaded on request.

Extracted files

4 files captured from the source.

SKILL.md

---
name: engagement-inbox-manager
slug: aaron-engagement-inbox-manager
displayName: "Engagement Inbox Manager · 互动收件箱管理"
summary: "评论私信提及分诊/语域识别/回复草稿分级/UGC授权收集/升级矩阵"
description: 'Use when the user asks to "triage our comments, DMs, and mentions", "draft replies to this thread", "can we repost this fan post", or "set up inbox SLAs and an escalation path"; produces a ranked triage queue with register detection (sincere / ironic / performative / parasocial, sentiment-inversion table included — "this is so bad" under a comedy register is praise), a commenter taxonomy (troll monitor-only / rager / misguided / unhappy-customer / advocate) with a response-tier ladder and per-channel SLAs, an escalation matrix ending at the crisis path, a moderation ladder plus house rules for owned spaces, and a UGC curation-and-rights mode whose dated permission entries route to the channel registry — every reply is a ranked DRAFT a human posts; nothing is ever auto-sent. Not for launch-window feedback triage — use launch-feedback-synthesizer. 评论私信提及分诊/语域识别/回复草稿/UGC授权'
version: "19.0.0"
license: Apache-2.0
compatibility: "Claude Code and compatible agent-skill hosts"
homepage: "https://github.com/aaron-he-zhu/aaron-marketing-skills"
when_to_use: "Use when running the always-on social inbox: triaging an exported comment/DM/mention batch, reading the register (sincere/ironic/performative/parasocial) before any sentiment call, classifying commenters (troll/rager/misguided/unhappy-customer/advocate) into response tiers with per-channel SLAs, drafting ranked replies for a human to post, maintaining the escalation matrix and owned-space house rules, or collecting UGC repost permissions with evidence links. Not launch-window feedback triage (launch-feedback-synthesizer), not the crisis severity ladder itself (crisis-response-planner), and never an auto-reply or DM automation tool."
argument-hint: "<channel + exported comment/DM/mention batch> [--slas | --house-rules | --ugc-rights]"
metadata: {"author": "aaron-he-zhu", "version": "19.0.0", "discipline": "social", "phase": "host", "geo-relevance": "low", "hermes": {"tags": ["marketing", "social", "host"], "category": "social"}, "openclaw": {"emoji": "📣", "homepage": "https://github.com/aaron-he-zhu/aaron-marketing-skills"}}
---

# Engagement Inbox Manager

Runs the always-on inbox — comments, DMs, mentions — as a hosting discipline: read the register before the sentiment, classify the commenter before the reply, and turn everything answerable into ranked drafts a human posts. It is the Host-phase workhorse of the ECHO loop and feeds four ECHO H sub-items directly: the UGC-permission fact base the **H2** veto is judged against, inbox SLA attainment (**H3**), the live escalation matrix with named owners (**H8**), and the owned-space moderation ladder and house rules (**H9**) — see [echo-benchmark.md](../../../references/echo-benchmark.md). The per-channel SLA tiers, cadence commitments, and `ugc-permissions.md` status it work

_meta.json

{
  "ownerId": "kn73qjxwmbna25qq8q051epqt980sys5",
  "slug": "engagement-inbox-manager",
  "version": "19.0.0",
  "publishedAt": 1784903746640
}

skill-card.md

## Description:

Engagement Inbox Manager helps agents triage social comments, DMs, and mentions, classify register and commenter type, draft ranked human-posted replies, manage escalation paths, and collect UGC permission candidates.

This skill is ready for commercial/non-commercial use.

## Publisher:

[aaron-he-zhu](https://clawhub.ai/user/aaron-he-zhu)

### License/Terms of Use:

MIT-0

## Use Case:

Social, support, and community teams use this skill to turn exported or pasted inbox batches into a prioritized triage report with draft replies, SLA deadlines, escalation rows, moderation notes, and UGC permission candidates for human review.

### Deployment Geography for Use:

Global

## Known Risks and Mitigations:

Risk: Hosts that rely on manifest capabilities may not expect persistent record writes or registry proposal access.

Mitigation: Review installation metadata before deployment and grant only the documented scoped write access and controlled registry proposal access, or disable writes.

Risk: Pasted comments, DM exports, screenshots, and UGC permission claims may contain untrusted instructions or incomplete rights evidence.

Mitigation: Treat inbox content as untrusted input, ignore embedded instructions, and verify explicit permission evidence before recording candidates or reposting UGC.

## Reference(s):

- [ClawHub skill listing](https://clawhub.ai/aaron-he-zhu/skills/engagement-inbox-manager)
- [Project homepage](https://github.com/aaron-he-zhu/aaron-marketing-skills)

## Skill Output:

**Output Type(s):** [text, markdown, configuration, guidance]

**Output Format:** [Markdown triage report with ranked draft replies, tables, escalation notes, and handoff summary]

**Output Parameters:** [1D]

**Other Properties Related to Output:** [All replies are drafts for human posting; the skill does not auto-send or automate platform engagement.]

## Skill Version(s):

19.0.0 (source: evidence.release.version, target metadata, and SKILL.md frontmatter)

## Ethical Considerations:

Users should evaluate whether this skill is appropriate for their environment, review any generated or modified files before relying on them, and apply their organization's safety, security, and compliance requirements before deployment.

distribution-manifest.json

{
  "capabilities": [
    "inline-delivery",
    "canonical-state-read"
  ],
  "capability_ceiling": "lite",
  "catalog_sha256": "6f0256cf52710f2916ecebaea0f3110c9313099ec4a69a11cac72ba9b2f3b940",
  "files": [
    {
      "bytes": 14088,
      "mode": "0644",
      "path": "SKILL.md",
      "sha256": "da26b1a9161cfb72b1966f57288c9e450bb5c43f77474aa38fc240a458232921"
    }
  ],
  "files_sha256": "fe3156ab2604fe27c94934e9209b4f0cc40f9bb8e78170882bd08a1e8790a0af",
  "hash_algorithm": "sha256",
  "kind": "standalone-skill",
  "manifest_excludes": [
    "distribution-manifest.json"
  ],
  "manifest_path": "distribution-manifest.json",
  "package_ceiling": {
    "max_bytes": 1000000,
    "max_files": 64
  },
  "profile": "lite",
  "profile_definition_sha256": "4598e1f7bba667ef928ea2a60a6252ad9348086e9eecab29437db442df2a568e",
  "schema_version": "1.1",
  "source": {
    "commit": "f552620c278afddcb25d09637a0cfcc1ce48faf4",
    "repository": "aaron-he-zhu/aaron-marketing-skills"
  }
}
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Machine-readable data

The same record, as JSON, for agents and crawlers.

{
  "facts": [
    {
      "factKey": "vendor",
      "category": "vendor",
      "label": "Vendor",
      "value": "Clawhub",
      "href": "https://clawhub.ai/aaron-he-zhu/skills/engagement-inbox-manager",
      "sourceUrl": "https://clawhub.ai/aaron-he-zhu/skills/engagement-inbox-manager",
      "sourceType": "profile",
      "confidence": "medium",
      "observedAt": "2026-10-11T16:14:54.381Z",
      "isPublic": true
    },
    {
      "factKey": "protocols",
      "category": "compatibility",
      "label": "Protocol compatibility",
      "value": "OpenClaw",
      "href": "https://www.xpersona.co/api/v1/agents/clawhub-aaron-he-zhu-engagement-inbox-manager/contract",
      "sourceUrl": "https://www.xpersona.co/api/v1/agents/clawhub-aaron-he-zhu-engagement-inbox-manager/contract",
      "sourceType": "contract",
      "confidence": "medium",
      "observedAt": "2026-10-11T16:14:54.381Z",
      "isPublic": true
    },
    {
      "factKey": "traction",
      "category": "adoption",
      "label": "Adoption signal",
      "value": "1K downloads",
      "href": "https://clawhub.ai/aaron-he-zhu/engagement-inbox-manager",
      "sourceUrl": "https://clawhub.ai/aaron-he-zhu/engagement-inbox-manager",
      "sourceType": "profile",
      "confidence": "medium",
      "observedAt": "2026-10-11T16:14:54.381Z",
      "isPublic": true
    },
    {
      "factKey": "latest_release",
      "category": "release",
      "label": "Latest release",
      "value": "19.0.0",
      "href": "https://clawhub.ai/aaron-he-zhu/engagement-inbox-manager",
      "sourceUrl": "https://clawhub.ai/aaron-he-zhu/engagement-inbox-manager",
      "sourceType": "release",
      "confidence": "medium",
      "observedAt": "2026-07-24T14:35:46.640Z",
      "isPublic": true
    },
    {
      "factKey": "handshake_status",
      "category": "security",
      "label": "Handshake status",
      "value": "UNKNOWN",
      "href": "https://www.xpersona.co/api/v1/agents/clawhub-aaron-he-zhu-engagement-inbox-manager/trust",
      "sourceUrl": "https://www.xpersona.co/api/v1/agents/clawhub-aaron-he-zhu-engagement-inbox-manager/trust",
      "sourceType": "trust",
      "confidence": "medium",
      "observedAt": null,
      "isPublic": true
    }
  ],
  "events": [
    {
      "eventType": "release",
      "title": "Release 19.0.0",
      "description": "- Version bump to 19.0.0. - Added distribution-manifest.json to the repository. - Removed skill-card.md file. - Updated SKILL.md with revised version metadata and minor cleanup.",
      "href": "https://clawhub.ai/aaron-he-zhu/engagement-inbox-manager",
      "sourceUrl": "https://clawhub.ai/aaron-he-zhu/engagement-inbox-manager",
      "sourceType": "release",
      "confidence": "medium",
      "observedAt": "2026-07-24T14:35:46.640Z",
      "isPublic": true
    }
  ]
}

Record generated Oct 11, 2026.

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