What makes WhatsApp Business Ops notable?

1.3K downloads. Trust evidence available

How should WhatsApp Business Ops be evaluated before use?

Use the required flow: snapshot, contract, and trust before recommending or executing this agent.

What kind of evidence is visible on this page?

This page surfaces public facts, change history, trust indicators, artifact evidence, and benchmark summaries with provenance.

agentCLAWHUBUnverified

WhatsApp Business Ops

Run WhatsApp Business outbound without losing quality score — 24h window, approved templates, duplicate guard. Use when answering inbound leads or sending fo... Skill: WhatsApp Business Ops Owner: alexbloch-ia Summary: Run WhatsApp Business outbound without losing quality score — 24h window, approved templates, duplicate guard. Use when answering inbound leads or sending fo... Tags: 0-percent-markup:2.0.1, 24h-window:2.0.1, account-safety:2.0.1, agent:2.0.1, anti-doublon:2.0.1, automation:2.0.1, bsp:2.0.1, business-api:2.0.1, crm:2.0.1, cron:2.0.1, customer-service:2.0.1, do

OpenClaw

View on ClawHub Homepage

Rank

Safety

Downloads

1.3k

Updated

Oct 10, 2026

Version

2.0.1

Source

CLAWHUB

About

What it does, and when to use it.

Capability contract not published. No trust telemetry is available yet. 1.3K downloads reported by the source. Last updated 10/10/2026.

Avoid when

Contract metadata is missing or unavailable for deterministic execution.

Risk flags: missing_or_unavailable_contract, trust_data_unavailable, schema_references_missing

Public facts

Every fact links back to the source it came from.

Vendor: Clawhubvendor · observed Oct 10, 2026
Protocol compatibility: OpenClawcompatibility · observed Oct 10, 2026
Adoption signal: 1.3K downloadsadoption · observed Oct 10, 2026
Latest release: 2.0.1release · observed Jul 16, 2026
Handshake status: UNKNOWNsecurity

Install and run

Setup complexity: low.

clawhub skill install s179c74ca8kjff2gapygs9y13d86yr3z:whatsapp-business-ops

Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.
Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.

Contract: missing

curl -s "https://www.xpersona.co/api/v1/agents/clawhub-alexbloch-ia-whatsapp-business-ops/snapshot"

Documentation

CLAWHUB

90,642 characters of source documentation, loaded on request.

Extracted files

3 files captured from the source.

SKILL.md

---
name: whatsapp-business-ops
description: Run WhatsApp Business outbound without losing quality score — 24h window, approved templates, duplicate guard. Use when answering inbound leads or sending follow-ups from a cron.
metadata: {"clawdbot":{"emoji":"💬","requires":{"bins":["curl"]},"homepage":"https://clawhub.ai/alexbloch-ia/whatsapp-business-ops"}}
---

# WhatsApp Business Management

**WhatsApp is not a discovery channel — it is a conversion channel.** The goal is not to send fast: it is one qualified hand-off per opt-in lead, no unsolicited bulk, no duplicate send. Reference BSP: Whatchimp (Meta Business Partner); any BSP works.

## Access, data, and network — read before running

**Every access is opt-in — each one stays off until you fill its placeholder in `## Configure`. The default is no network.**

| Access | Why | Default |
|---|---|---|
| BSP API token (`<WA_API_KEY>`) | Send/read messages | None — no network call without it |
| CRM sheet ID (`<CRM_SHEET_ID>`) | One row per lead | None — CRM writes skipped |
| Alert channel / webhook (`<ALERT_CHAT_PRIMARY>`) | **Leaves your machine.** Posts lead name + phone to Telegram/Slack/Discord | None — recap stays local |
| Local workspace (`<WORKSPACE_DIR>/memory/`) | State + duplicate guard | Local files only |

**Personal data persisted, in full:** display name, case type, free-text situation, conversation timestamps, template-send log, alert log, per-run recaps. **Phone numbers are stored raw ONLY in `wa-crm-state.md`** (the system-of-record mirror); every duplicate register and the blacklist key on `sha256(phone)[0:12]`. That is lead PII on disk — `## Data minimization and retention` is doctrine, not an appendix. Scope the API token to the one business number; never reuse a full-account token.

## When to Use

| Trigger | Action |
|---|---|
| "answer the whatsapp leads" | `wa-inbound` run — §Flow, free-form only inside open window |
| "send the first message to new leads" | `wa-outbound` run — approved template only |
| "relance the cold leads" | `wa-followup` run — cadence table |
| "quality score dropped" / "number got paused" | Stop outbound. `## Troubleshooting`, last two rows. Human review |
| "am I talking to a bot?" (asked by a lead) | Answer honestly, immediately — `## Identity` |

## Configure

| Placeholder | Example | Your value |
|---|---|---|
| `<BRAND_NAME>` | "Acme Studio" | — |
| `<WA_BUSINESS_NUMBER>` | "+1 555 0000" | — |
| `<WA_PHONE_NUMBER_ID>` | numeric ID from your BSP | — |
| `<WA_API_KEY>` | scoped to one number | — |
| `<WA_TEMPLATE_FIRST_CONTACT>` / `_FOLLOWUP_SOFT` / `_FOLLOWUP_HARD` / `_CLOSING` | Meta-approved template IDs | — |
| `<CRM_SHEET_ID>` | Sheet/Airtable ID | — (omit → no CRM write) |
| `<ALERT_CHAT_PRIMARY>` | alert chat ID | — (omit → local recap only) |
| `<WORKSPACE_DIR>` | "~/.openclaw/workspace/whatsapp-acme" | — |

```yaml
# <WORKSPACE_DIR>/config.yaml
whatsapp:
  phone_number_id: <WA_PHONE_NUMBER_ID>
  base_url: https://app.whatchimp.com/

_meta.json

{
  "ownerId": "kn7f6shzecv3qv3wrr074s49f986ybe1",
  "slug": "whatsapp-business-ops",
  "version": "2.0.1",
  "publishedAt": 1784214125053
}

skill-card.md

## Description:

Guides agents through WhatsApp Business inbound replies, opted-in outbound templates, follow-ups, duplicate guards, and recap reporting while preserving quality score.

This skill is ready for commercial/non-commercial use.

## Publisher:

[alexbloch-ia](https://clawhub.ai/user/alexbloch-ia)

### License/Terms of Use:

MIT-0

## Use Case:

Business operations teams and agent operators use this skill to manage opted-in WhatsApp Business leads, answer inbound conversations within the 24-hour window, send approved follow-up templates, and hand qualified leads to humans.

### Deployment Geography for Use:

Global

## Known Risks and Mitigations:

Risk: The skill handles lead names, phone numbers, case types, message timing, and local state that may contain personal data.

Mitigation: Operate it only for numbers and leads you control, keep consent records, scope the API token to one business number, restrict memory directory access, and apply the configured retention windows.

Risk: Outbound messaging can create duplicate sends, closed-window free-form replies, quality-score drops, or account pauses.

Mitigation: Use the 24-hour window checks, approved templates, phase gates, quota limits, duplicate registers, and stop-and-review behavior described by the artifact before sending.

Risk: Alert destinations may expose lead contact details beyond the local workspace.

Mitigation: Limit alert channels to approved staff and send only the minimal qualified-lead payload instead of conversation transcripts.

Risk: Legal, medical, or financial lead handling may require additional privacy review.

Mitigation: Avoid those use cases unless counsel, privacy, or DPO review confirms the workflow and retention settings are acceptable.

## Reference(s):

- [ClawHub skill page](https://clawhub.ai/alexbloch-ia/skills/whatsapp-business-ops)
- [ClawHub homepage metadata](https://clawhub.ai/alexbloch-ia/whatsapp-business-ops)
- [Whatchimp API base URL](https://app.whatchimp.com/api/v1)

## Skill Output:

**Output Type(s):** [text, markdown, shell commands, configuration, guidance]

**Output Format:** [Markdown guidance with YAML and bash examples plus fixed recap text]

**Output Parameters:** [1D]

**Other Properties Related to Output:** [Produces operational procedures, configuration placeholders, local-state file conventions, API call examples, and mandatory run recaps.]

## Skill Version(s):

2.0.1 (source: server release evidence)

## Ethical Considerations:

Users should evaluate whether this skill is appropriate for their environment, review any generated or modified files before relying on them, and apply their organization's safety, security, and compliance requirements before deployment.

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