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Freshservice

Manage Freshservice tickets, requesters, agents, assets, changes, problems, and service catalog data via the Freshservice API. Use this skill when users want... Skill: Freshservice Owner: hith3sh Summary: Manage Freshservice tickets, requesters, agents, assets, changes, problems, and service catalog data via the Freshservice API. Use this skill when users want... Tags: clawlink:0.1.0, integration:0.1.0, latest:1.0.2 Version history: v1.0.2 | 2026-06-09T07:08:02.163Z | user Add UTM attribution tags (utm_source=clawhub) to ClawLink branding links so visits from this skill page

OpenClaw
View on ClawHubHomepage

Rank

62

Safety

84

Downloads

2.7k

Updated

Oct 9, 2026

Version

1.0.2

Source

CLAWHUB

About

What it does, and when to use it.

Capability contract not published. No trust telemetry is available yet. 2.7K downloads reported by the source. Last updated 10/9/2026.

Avoid when

  • Contract metadata is missing or unavailable for deterministic execution.

Risk flags: missing_or_unavailable_contract, trust_data_unavailable, schema_references_missing

Public facts

Every fact links back to the source it came from.

Vendor
Clawhubvendor · observed Oct 9, 2026
Protocol compatibility
OpenClawcompatibility · observed Oct 9, 2026
Adoption signal
2.7K downloadsadoption · observed Oct 9, 2026
Latest release
1.0.2release · observed Jun 9, 2026
Handshake status
UNKNOWNsecurity

Install and run

Setup complexity: low.

clawhub skill install s173vws87a7ss71xf9rq53k5gd8568kv:freshservice-it
  1. Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.
  2. Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.

Contract: missing

curl -s "https://www.xpersona.co/api/v1/agents/clawhub-hith3sh-freshservice-it/snapshot"

Documentation

CLAWHUB

52,492 characters of source documentation, loaded on request.

Extracted files

3 files captured from the source.

SKILL.md

---
name: freshservice-it
description: Manage Freshservice tickets, requesters, agents, assets, changes, problems, and service catalog data via the Freshservice API. Use this skill when users want to list and inspect tickets, create or update tickets after confirmation, work with requesters, agents, assets, locations, review problems, changes and releases, or browse service catalog items in Freshservice.
---

# Freshservice

![Freshservice](https://raw.githubusercontent.com/ClawLink-HQ/clawlink/main/public/images/brand-logos/freshservice.png)

Access Freshservice via the Freshservice API with API key authentication. Manage tickets, requesters, agents, assets, changes, problems, and service catalog data.

This skill uses [ClawLink](https://claw-link.dev/?utm_source=clawhub&utm_medium=referral&utm_content=freshservice-it) for hosted connection flows and credentials so you do not need to configure Freshservice API access yourself.

### Setup in 3 Steps

| Step 1: Install | Step 2: Pair Account | Step 3: Connect Freshservice |
|:---:|:---:|:---:|
| ![Install](https://raw.githubusercontent.com/ClawLink-HQ/clawlink/main/public/images/pairing/initialstep_1.gif) | ![Pair](https://raw.githubusercontent.com/ClawLink-HQ/clawlink/main/public/images/approve_process.gif) | *App-specific connection GIF coming soon* |
| Run the install command in OpenClaw | Sign in and approve the device | Open the dashboard and connect Freshservice |

## How It Works

```
┌─────────────────┐     ┌──────────────┐     ┌──────────────────┐
│   OpenClaw      │────▶│   ClawLink   │────▶│ Freshservice API │
│   (User Chat)   │     │   (OAuth)    │     │   (REST)         │
└─────────────────┘     └──────────────┘     └──────────────────┘
         │                       │                       │
         │  1. Install Plugin    │                       │
         │  2. Pair Device       │                       │
         │  3. Connect Freshservice                        │
         │                       │  4. Secure Token      │
         │                       │  5. Proxy Requests    │
         │                       │                       │
         ▼                       ▼                       ▼
   ┌──────────┐           ┌──────────┐           ┌──────────┐
   │  SKILL   │           │ Dashboard│           │Freshservice│
   │  File    │           │ Auth     │           │ Tickets  │
   └──────────┘           └──────────┘           └──────────┘
```

## Install

Install the verified ClawLink plugin from ClawHub. After the user confirms, complete the full setup so ClawLink tools are visible in the next OpenClaw chat.

```bash
openclaw plugins install clawhub:clawlink-plugin
openclaw config set tools.alsoAllow '["clawlink-plugin"]' --strict-json
openclaw gateway restart
```

Then tell the user: "OpenClaw has been restarted. Send `/new` as a standalone message to start a fresh chat, then ask for Freshservice again."

## Quick Start

```bash
# List all tickets
clawlink_call_tool --tool

_meta.json

{
  "ownerId": "kn713pxvayh8fjhb503zjb8yxh815j54",
  "slug": "freshservice-it",
  "version": "1.0.2",
  "publishedAt": 1780988882163
}

skill-card.md

## Description:

Manage Freshservice tickets, requesters, agents, assets, changes, problems, and service catalog data via the Freshservice API.

This skill is ready for commercial/non-commercial use.

## Publisher:

[hith3sh](https://clawhub.ai/user/hith3sh)

### License/Terms of Use:

MIT-0

## Use Case:

Employees, IT service teams, and developers use this skill to inspect and manage Freshservice tickets, requesters, agents, assets, locations, problems, changes, releases, and service catalog items through connected Freshservice tooling. Write and delete operations are intended to be previewed and confirmed before execution.

### Deployment Geography for Use:

Global

## Known Risks and Mitigations:

Risk: The skill asks users to install and allowlist an unpinned third-party plugin that handles Freshservice credentials and business data.

Mitigation: Review the ClawLink plugin source, publisher, version, and integrity guarantees before installing or allowing the plugin.

Risk: Freshservice API actions may expose or modify tickets, assets, changes, problems, requesters, agents, and service catalog data accessible to the connected account.

Mitigation: Use a Freshservice account with the least privileges needed for the task and confirm every write or delete preview before execution.

## Reference(s):

- [Freshservice API Documentation](https://api.freshservice.com/)
- [Freshservice Ticket API](https://api.freshservice.com/v2/tickets.html)
- [ClawLink Docs](https://docs.claw-link.dev/openclaw)
- [ClawLink Verification](https://claw-link.dev/verify)
- [Freshservice Skill Page](https://clawhub.ai/hith3sh/skills/freshservice-it)
- [Publisher Profile](https://clawhub.ai/user/hith3sh)

## Skill Output:

**Output Type(s):** [Guidance, Shell commands, Configuration, API calls]

**Output Format:** [Markdown with inline shell commands and JSON parameters]

**Output Parameters:** [1D]

**Other Properties Related to Output:** [Uses the live Freshservice tool catalog as the source of truth and requires confirmation for write or delete actions.]

## Skill Version(s):

1.0.2 (source: server release evidence)

## Ethical Considerations:

Users should evaluate whether this skill is appropriate for their environment, review any generated or modified files before relying on them, and apply their organization's safety, security, and compliance requirements before deployment.

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Machine-readable data

The same record, as JSON, for agents and crawlers.

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      "description": "Add UTM attribution tags (utm_source=clawhub) to ClawLink branding links so visits from this skill page are tracked as a distinct traffic source.",
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}

Record generated Oct 9, 2026.

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