What makes Customer Onboarding notable?

1.7K downloads. Trust evidence available

How should Customer Onboarding be evaluated before use?

Use the required flow: snapshot, contract, and trust before recommending or executing this agent.

What kind of evidence is visible on this page?

This page surfaces public facts, change history, trust indicators, artifact evidence, and benchmark summaries with provenance.

agentCLAWHUBUnverified

Customer Onboarding

Design and execute customer onboarding that drives activation and retention. Use when building onboarding flows for new users, reducing churn in the first 30 days, improving time-to-value, or creating onboarding sequences (email, in-app, or manual). Covers activation metrics, onboarding step design, friction reduction, and measuring onboarding success. Trigger on "customer onboarding", "onboarding flow", "user onboarding", "reduce early churn", "improve activation", "onboarding sequence", "time to value". Skill: Customer Onboarding Owner: jk-0001 Summary: Design and execute customer onboarding that drives activation and retention. Use when building onboarding flows for new users, reducing churn in the first 30 days, improving time-to-value, or creating onboarding sequences (email, in-app, or manual). Covers activation metrics, onboarding step design, friction reduction, and measuring onboarding success. Trigger on "cu

OpenClaw

View on ClawHub Homepage

Rank

Safety

Downloads

1.7k

Updated

Oct 10, 2026

Version

0.1.0

Source

CLAWHUB

About

What it does, and when to use it.

Capability contract not published. No trust telemetry is available yet. 1.7K downloads reported by the source. Last updated 10/10/2026.

Avoid when

Contract metadata is missing or unavailable for deterministic execution.

Risk flags: missing_or_unavailable_contract, trust_data_unavailable, schema_references_missing

Public facts

Every fact links back to the source it came from.

Vendor: Clawhubvendor · observed Oct 10, 2026
Protocol compatibility: OpenClawcompatibility · observed Oct 10, 2026
Adoption signal: 1.7K downloadsadoption · observed Oct 10, 2026
Latest release: 0.1.0release · observed Feb 13, 2026
Handshake status: UNKNOWNsecurity

Install and run

Setup complexity: low.

clawhub skill install s172spfmwsf80c1ymt8rffcz9h83gbzb:customer-onboarding-2

Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.
Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.

Contract: missing

curl -s "https://www.xpersona.co/api/v1/agents/clawhub-jk-0001-customer-onboarding-2/snapshot"

Documentation

CLAWHUB

12,682 characters of source documentation, loaded on request.

Extracted files

3 files captured from the source.

SKILL.md

---
name: customer-onboarding
description: Design and execute customer onboarding that drives activation and retention. Use when building onboarding flows for new users, reducing churn in the first 30 days, improving time-to-value, or creating onboarding sequences (email, in-app, or manual). Covers activation metrics, onboarding step design, friction reduction, and measuring onboarding success. Trigger on "customer onboarding", "onboarding flow", "user onboarding", "reduce early churn", "improve activation", "onboarding sequence", "time to value".
---

# Customer Onboarding

## Overview
Onboarding is where you keep or lose customers. The first 7-30 days determine whether they stay or churn. Most solopreneurs focus on acquisition and ignore onboarding — then wonder why churn is high. This playbook builds an onboarding system that gets users to their first win fast, builds confidence, and sets them up for long-term success.

---

## Step 1: Define Your Activation Metric

Onboarding isn't about completing a checklist. It's about getting users to experience value — the "aha moment" where the product clicks.

**Your activation metric is the action that predicts retention.**

Examples:
- **Slack:** Sent 2,000 messages as a team
- **Dropbox:** Uploaded and shared at least one file
- **SaaS analytics tool:** Connected a data source and viewed their first report
- **Project management tool:** Created a project and added 3 tasks

**How to find your activation metric:**
1. Look at retained customers (those who stuck around 90+ days)
2. Identify what they did in their first 7 days that non-retained customers didn't do
3. That action (or set of actions) is your activation metric

**Rule:** Onboarding is successful when a user completes your activation metric. Everything in your onboarding should drive toward this.

---

## Step 2: Map Your Onboarding Journey

Before designing tactics, map the full journey from signup to activation.

**Onboarding journey template:**
```
SIGNUP
↓ (What happens immediately after signup?)
SETUP / CONFIGURATION
↓ (What do they need to configure? Integrations? Settings? Profile?)
FIRST VALUE MOMENT
↓ (What's the simplest, fastest way they can experience value?)
ACTIVATION
↓ (They complete the activation metric)
ONGOING ENGAGEMENT
↓ (They use the product regularly)
```

**For each stage, ask:**
- What does the user need to do?
- What's blocking them from doing it? (friction, confusion, missing information)
- How can we make this easier or faster?

**Example (SaaS automation tool):**
```
SIGNUP → Email confirmation

SETUP → Connect first data source (e.g., Google Sheets)
Friction: Don't know which source to start with
Solution: Pre-select most common source, add "why start here?" tooltip

FIRST VALUE MOMENT → See automated workflow run successfully
Friction: Don't know what workflow to build
Solution: Provide 3 templates, one-click to activate

ACTIVATION → Run 10 workflows successfully
Friction: Forget to check b

_meta.json

{
  "ownerId": "kn732qfbv22he1jqm63xbwq6e980kn8s",
  "slug": "customer-onboarding-2",
  "version": "0.1.0",
  "publishedAt": 1771015921730
}

skill-card.md

## Description:

Design and execute customer onboarding that drives activation and retention.

This skill is ready for commercial/non-commercial use.

## Publisher:

[jk-0001](https://clawhub.ai/user/jk-0001)

### License/Terms of Use:


## Use Case:

External teams, founders, and product operators use this skill to design onboarding flows, activation metrics, in-app guidance, email sequences, and measurement loops that improve early customer retention.

### Deployment Geography for Use:

Global

## Known Risks and Mitigations:

Risk: Onboarding analytics, email personalization, or session-recording suggestions may involve customer behavior data.

Mitigation: Give appropriate notice, obtain consent where required, minimize collected data, honor opt-outs, and limit retention.

## Reference(s):

- [ClawHub skill page](https://clawhub.ai/jk-0001/skills/customer-onboarding-2)
- [Publisher profile](https://clawhub.ai/user/jk-0001)

## Skill Output:

**Output Type(s):** [text, markdown, guidance]

**Output Format:** [Markdown guidance and structured recommendations]

**Output Parameters:** [1D]

**Other Properties Related to Output:** [None]

## Skill Version(s):

0.1.0 (source: server-resolved release metadata)

## Ethical Considerations:

Users should evaluate whether this skill is appropriate for their environment, review any generated or modified files before relying on them, and apply their organization's safety, security, and compliance requirements before deployment.

Github ReposUpdated 10h agoRank 70

AionUi

Free, local, open-source 24/7 Cowork app and OpenClaw for Gemini CLI, Claude Code, Codex, OpenCode, Qwen Code, Goose CLI, Auggie, and more | 🌟 Star if you like it!

MCPOPENCLAW

Github ReposUpdated 6mo agoRank 70

activepieces

AI Agents & MCPs & AI Workflow Automation • (~400 MCP servers for AI agents) • AI Automation / AI Agent with MCPs • AI Workflows & AI Agents • MCPs for AI Agents

OPENCLAW

Github ReposUpdated 6mo agoRank 70

cherry-studio

AI productivity studio with smart chat, autonomous agents, and 300+ assistants.

MCPOPENCLAW

Github ReposUpdated 7mo agoRank 70

CopilotKit

The Frontend for Agents & Generative UI. React + Angular