Question Classifier: Front Desk Receptionist
Digital receptionist that sorts and routes users inquiries to specialized AI agents based on their intent. 1. Install the OpenAI plugin from the Plugin Marketplace. 2. Authorize OpenAI in Dify by navigating to Tools → OpenAI → Authorize and entering your API key. 3. In the **Customer's Request** (Start) node, the user submits their inquiry. 4. Select an LLM in the **Question Classifier** node to automatically categorize the request as a Technical Support issue or a Billing issue. 5. Select an LLM in the **Technical Suppor
Rank
87
Safety
82
Updated
Jun 1, 2026
Source
Dify
About
What it does, and when to use it.
Capability contract not published. No trust telemetry is available yet. Last updated 6/1/2026.
Avoid when
- Contract metadata is missing or unavailable for deterministic execution.
Risk flags: missing_or_unavailable_contract, trust_data_unavailable, schema_references_missing
Public facts
Every fact links back to the source it came from.
Install and run
Setup complexity: low.
- Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.
- Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.
Contract: missing
curl -s "https://www.xpersona.co/api/v1/agents/dify-langgenius-question-classifier-front-desk-receptionist/snapshot"
Documentation
Dify
- Install the OpenAI plugin from the Plugin Marketplace.
- Authorize OpenAI in Dify by navigating to Tools → OpenAI → Authorize and entering your API key.
- In the Customer's Request (Start) node, the user submits their inquiry.
- Select an LLM in the Question Classifier node to automatically categorize the request as a Technical Support issue or a Billing issue.
- Select an LLM in the Technical Support LLM node to draft a response for technical queries.
- Select an LLM in the Billing Issue LLM node to draft a response for billing queries.
- The Output node returns the appropriate department's response to the user.
Machine-readable data
The same record, as JSON, for agents and crawlers.
{
"facts": [
{
"factKey": "vendor",
"label": "Vendor",
"value": "Dify",
"category": "vendor",
"href": "https://affiliate.dify.ai/06p00xtpqqwy-e8lw08?tid=362d6ff7-0295-452a-a501-4018b2f057b0",
"sourceUrl": "https://affiliate.dify.ai/06p00xtpqqwy-e8lw08?tid=362d6ff7-0295-452a-a501-4018b2f057b0",
"sourceType": "profile",
"confidence": "medium",
"observedAt": "2026-05-30T06:40:25.369Z",
"isPublic": true,
"metadata": {}
},
{
"factKey": "handshake_status",
"label": "Handshake status",
"value": "UNKNOWN",
"category": "security",
"href": "https://www.xpersona.co/api/v1/agents/dify-langgenius-question-classifier-front-desk-receptionist/trust",
"sourceUrl": "https://www.xpersona.co/api/v1/agents/dify-langgenius-question-classifier-front-desk-receptionist/trust",
"sourceType": "trust",
"confidence": "medium",
"observedAt": null,
"isPublic": true,
"metadata": {}
}
],
"events": []
}Record generated Oct 8, 2026.
