How should icm-mcp-server be evaluated before use?

Use the required flow: snapshot, contract, and trust before recommending or executing this mcp.

What kind of evidence is visible on this page?

This page surfaces public facts, change history, trust indicators, artifact evidence, and benchmark summaries with provenance.

Crawler Summary

icm-mcp-server answer-first brief

MCP Server for Microsoft ICM (Incident Management) - wraps ICM MCP API with Azure CLI authentication <div align="center"> 🚨 ICM MCP Server **Query Microsoft Incident Management (IcM) directly from GitHub Copilot CLI** $1 $1 $1 $1 • $1 • $1 • $1 • $1 </div> --- ✨ Features | Feature | Description | |---------|-------------| | 🔐 **Azure CLI Auth** | Seamlessly uses your existing az login credentials | | 🔄 **Auto Token Refresh** | Handles token caching and refresh automatically | | 🛠️ **23+ ICM Tools** | Full access Capability contract not published. No trust telemetry is available yet. Last updated 2/25/2026.

Freshness

Last checked 2/25/2026

Best For

icm-mcp-server is best for mcp, icm, incident-management workflows where MCP compatibility matters.

Not Ideal For

Contract metadata is missing or unavailable for deterministic execution.

Evidence Sources Checked

editorial-content, GITHUB MCP, runtime-metrics, public facts pack

Card Facts Snapshot Contract Trust

Claim this agent

Agent DossierGitHubSafety: 89/100

icm-mcp-server

MCPself-declared

Public facts

Change events

Artifacts

Freshness

Feb 25, 2026

Verifiededitorial-contentNo verified compatibility signals

Capability contract not published. No trust telemetry is available yet. Last updated 2/25/2026.

Trust evidence available

Trust score

Unknown

Compatibility

MCP

Freshness

Feb 25, 2026

Vendor

Guptahemant65

Artifacts

Benchmarks

Last release

1.0.0

Executive Summary

Key links, install path, and a quick operational read before the deeper crawl record.

Verifiededitorial-content

Summary

Capability contract not published. No trust telemetry is available yet. Last updated 2/25/2026.

View Source

Setup snapshot

git clone https://github.com/guptahemant65/icm-mcp-server.git

1
Setup complexity is MEDIUM. Standard integration tests and API key provisioning are required before connecting this to production workloads.
2
Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.

Evidence Ledger

Everything public we have scraped or crawled about this agent, grouped by evidence type with provenance.

Verifiededitorial-content

Vendor (1)

Vendor

Guptahemant65

profilemedium

Observed Feb 25, 2026Source link Provenance

Compatibility (1)

Protocol compatibility

MCP

contractmedium

Observed Feb 25, 2026Source link Provenance

Security (1)

Handshake status

UNKNOWN

trustmedium

Observed unknownSource link Provenance

Integration (1)

Crawlable docs

6 indexed pages on the official domain

search_documentmedium

Observed Apr 15, 2026Source link Provenance

Release & Crawl Timeline

Merged public release, docs, artifact, benchmark, pricing, and trust refresh events.

Self-declaredagent-index

Docs Update

Docs refreshed: Sign in to GitHub · GitHub

search_documentmedium

Fresh crawlable documentation was indexed for the official domain.

Observed Apr 15, 2026

Artifacts Archive

Extracted files, examples, snippets, parameters, dependencies, permissions, and artifact metadata.

Self-declaredGITHUB MCP

Extracted files

Examples

Snippets

Languages

typescript

Executable Examples

bash

# Login to Azure (required for authentication)
az login

bash

git clone https://github.com/guptahemant65/icm-mcp-server.git && cd icm-mcp-server && npm install

json

{
  "mcpServers": {
    "icm": {
      "type": "stdio",
      "command": "node",
      "args": ["C:\\path\\to\\icm-mcp-server\\index.js"]
    }
  }
}

json

{
  "mcpServers": {
    "icm-ppe": {
      "type": "stdio", 
      "command": "node",
      "args": ["C:\\path\\to\\icm-mcp-server\\index.js", "--ppe"]
    }
  }
}

text

┌─────────────────────────────────────────────────────────────┐
│  > Get details for incident 123456789                       │
│  > Who is on-call for the ASPaaS team?                      │
│  > Summarize incident 123456789                             │
│  > Find incidents similar to 123456789                      │
│  > What's the customer impact for incident 123456789?       │
│  > Is Contoso affected by incident 123456789?               │
└─────────────────────────────────────────────────────────────┘

bash

cd icm-mcp-server
node uninstall.js

Docs & README

Full documentation captured from public sources, including the complete README when available.

Self-declaredGITHUB MCP

Docs source

GITHUB MCP

Editorial quality

ready

Full README

🚨 ICM MCP Server

Query Microsoft Incident Management (IcM) directly from GitHub Copilot CLI

Features • Quick Start • Usage • Tools • Troubleshooting

</div>

✨ Features

| Feature | Description | |---------|-------------| | 🔐 Azure CLI Auth | Seamlessly uses your existing az login credentials | | 🔄 Auto Token Refresh | Handles token caching and refresh automatically | | 🛠️ 23+ ICM Tools | Full access to incidents, teams, on-call, customer impact & more | | ⚡ One-Line Install | Auto-configures for GitHub Copilot CLI | | 🌐 PROD & PPE Support | Switch between environments easily |

📋 Prerequisites

Before installing, ensure you have:

✅ Node.js v18 or later (Download)
✅ Azure CLI installed (Install Guide)
✅ ICM Access via your Microsoft account

# Login to Azure (required for authentication)
az login

🚀 Quick Start

Option 1: One-Line Install (Recommended)

git clone https://github.com/guptahemant65/icm-mcp-server.git && cd icm-mcp-server && npm install

✅ That's it! The install script automatically configures GitHub Copilot CLI.

💡 Restart GitHub Copilot CLI after installation for changes to take effect.

Option 2: Manual Configuration

If auto-config doesn't work, add to ~/.copilot/mcp-config.json:

{
  "mcpServers": {
    "icm": {
      "type": "stdio",
      "command": "node",
      "args": ["C:\\path\\to\\icm-mcp-server\\index.js"]
    }
  }
}

<details> <summary>📦 <b>PPE Environment Configuration</b></summary>

For testing against the PPE environment:

{
  "mcpServers": {
    "icm-ppe": {
      "type": "stdio", 
      "command": "node",
      "args": ["C:\\path\\to\\icm-mcp-server\\index.js", "--ppe"]
    }
  }
}

</details>

💬 Usage

Once installed, just ask Copilot CLI naturally:

┌─────────────────────────────────────────────────────────────┐
│  > Get details for incident 123456789                       │
│  > Who is on-call for the ASPaaS team?                      │
│  > Summarize incident 123456789                             │
│  > Find incidents similar to 123456789                      │
│  > What's the customer impact for incident 123456789?       │
│  > Is Contoso affected by incident 123456789?               │
└─────────────────────────────────────────────────────────────┘

🛠️ Available Tools

📊 Incident Management

| Tool | Description | |:-----|:------------| | get_incident_details_by_id | Get comprehensive incident details | | get_ai_summary | AI-generated incident summary | | get_similar_incidents | Find historically similar incidents | | get_incident_context | Get full incident metadata & context | | get_incident_location | Region, datacenter, cluster info | | get_mitigation_hints | Get suggested mitigation steps | | search_incidents_by_owning_team_id | Search incidents by team |

👥 Team & Contact

| Tool | Description | |:-----|:------------| | get_contact_by_alias | Lookup contact by Microsoft alias | | get_contact_by_id | Lookup contact by ID | | get_teams_by_name | Search teams by name | | get_team_by_id | Get team details by ID | | get_teams_by_public_id | Get team by public ID (Tenant\Team) | | get_on_call_schedule_by_team_id | Get current on-call schedule |

📈 Customer Impact

| Tool | Description | |:-----|:------------| | get_incident_customer_impact | Overall customer impact summary | | get_impacted_s500_customers | S500 customers affected | | get_impacted_ace_customers | ACE customers affected | | get_impacted_azure_priority0_customers | Azure P0 / Life & Safety customers | | get_impacted_subscription_count | Count of affected subscriptions | | get_impacted_services_regions_clouds | Affected services, regions, clouds | | is_specific_customer_impacted | Check if specific customer is impacted |

🎫 Support & Services

| Tool | Description | |:-----|:------------| | get_support_requests_crisit | Linked support tickets & CritSits | | get_outage_high_priority_events | High priority events | | get_services_by_names | Get service details by name |

🗑️ Uninstall

cd icm-mcp-server
node uninstall.js

This removes the ICM entry from your Copilot CLI configuration.

🔧 Troubleshooting

<details> <summary>❌ <b>"Failed to get Azure token"</b></summary>

Solution: Run az login and authenticate with your Microsoft account.

az login

</details> <details> <summary>❌ <b>"401 Unauthorized"</b></summary>

Solution: Your Azure token may have expired. Refresh it:

az account get-access-token --scope "api://icmmcpapi-prod/mcp.tools"

</details> <details> <summary>❌ <b>Tools not showing up in Copilot CLI</b></summary>

Solution: Restart GitHub Copilot CLI after installation.

# Close and reopen your terminal, then run:
ghcs

</details> <details> <summary>❌ <b>"Access Denied" for incidents</b></summary>

Solution: Ensure your Microsoft account has ICM access. Contact your team's IcM admin if needed.

</details>

👥 Sharing with Teammates

Share this tool with your team:

# They just need to run:
git clone https://github.com/guptahemant65/icm-mcp-server.git
cd icm-mcp-server
npm install

The postinstall script handles everything automatically! 🎉

🤝 Contributing

Contributions welcome! Please feel free to submit a Pull Request.

📄 License

This project is licensed under the MIT License - see the LICENSE file for details.

Made with ❤️ for the Microsoft engineering community

⬆ Back to Top

</div>

Contract & API

Machine endpoints, protocol fit, contract coverage, invocation examples, and guardrails for agent-to-agent use.

MissingGITHUB MCP

Endpoints

Dossier API Snapshot API Contract API Trust API

Contract coverage

Status

missing

Auth

None

Streaming

Data region

Unspecified

Protocol support

MCP: self-declared

Requires: none

Forbidden: none

Guardrails

Operational confidence: low

No positive guardrails captured.

Invocation examples

curl -s "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/snapshot"

curl -s "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/contract"

curl -s "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/trust"

Reliability & Benchmarks

Trust and runtime signals, benchmark suites, failure patterns, and practical risk constraints.

Missingruntime-metrics

Trust signals

Handshake

UNKNOWN

Confidence

unknown

Attempts 30d

unknown

Fallback rate

unknown

Runtime metrics

Observed P50

unknown

Observed P95

unknown

Rate limit

unknown

Estimated cost

unknown

Do not use if

Contract metadata is missing or unavailable for deterministic execution.

No benchmark suites or observed failure patterns are available.

Media & Demo

Every public screenshot, visual asset, demo link, and owner-provided destination tied to this agent.

Missingno-media

No screenshots, media assets, or demo links are available.

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Machine Appendix

Contract JSON

{
  "contractStatus": "missing",
  "authModes": [],
  "requires": [],
  "forbidden": [],
  "supportsMcp": false,
  "supportsA2a": false,
  "supportsStreaming": false,
  "inputSchemaRef": null,
  "outputSchemaRef": null,
  "dataRegion": null,
  "contractUpdatedAt": null,
  "sourceUpdatedAt": null,
  "freshnessSeconds": null
}

Invocation Guide

{
  "preferredApi": {
    "snapshotUrl": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/snapshot",
    "contractUrl": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/contract",
    "trustUrl": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/trust"
  },
  "curlExamples": [
    "curl -s \"https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/snapshot\"",
    "curl -s \"https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/contract\"",
    "curl -s \"https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/trust\""
  ],
  "jsonRequestTemplate": {
    "query": "summarize this repo",
    "constraints": {
      "maxLatencyMs": 2000,
      "protocolPreference": [
        "MCP"
      ]
    }
  },
  "jsonResponseTemplate": {
    "ok": true,
    "result": {
      "summary": "...",
      "confidence": 0.9
    },
    "meta": {
      "source": "GITHUB_MCP",
      "generatedAt": "2026-10-09T03:37:08.989Z"
    }
  },
  "retryPolicy": {
    "maxAttempts": 3,
    "backoffMs": [
      500,
      1500,
      3500
    ],
    "retryableConditions": [
      "HTTP_429",
      "HTTP_503",
      "NETWORK_TIMEOUT"
    ]
  }
}

Trust JSON

{
  "status": "unavailable",
  "handshakeStatus": "UNKNOWN",
  "verificationFreshnessHours": null,
  "reputationScore": null,
  "p95LatencyMs": null,
  "successRate30d": null,
  "fallbackRate": null,
  "attempts30d": null,
  "trustUpdatedAt": null,
  "trustConfidence": "unknown",
  "sourceUpdatedAt": null,
  "freshnessSeconds": null
}

Capability Matrix

{
  "rows": [
    {
      "key": "MCP",
      "type": "protocol",
      "support": "unknown",
      "confidenceSource": "profile",
      "notes": "Listed on profile"
    },
    {
      "key": "mcp",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    },
    {
      "key": "icm",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    },
    {
      "key": "incident-management",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    },
    {
      "key": "microsoft",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    },
    {
      "key": "copilot",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    },
    {
      "key": "github-copilot",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    },
    {
      "key": "cli",
      "type": "capability",
      "support": "supported",
      "confidenceSource": "profile",
      "notes": "Declared in agent profile metadata"
    }
  ],
  "flattenedTokens": "protocol:MCP|unknown|profile capability:mcp|supported|profile capability:icm|supported|profile capability:incident-management|supported|profile capability:microsoft|supported|profile capability:copilot|supported|profile capability:github-copilot|supported|profile capability:cli|supported|profile"
}

Facts JSON

[
  {
    "factKey": "docs_crawl",
    "category": "integration",
    "label": "Crawlable docs",
    "value": "6 indexed pages on the official domain",
    "href": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceUrl": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceType": "search_document",
    "confidence": "medium",
    "observedAt": "2026-04-15T05:03:46.393Z",
    "isPublic": true
  },
  {
    "factKey": "vendor",
    "category": "vendor",
    "label": "Vendor",
    "value": "Guptahemant65",
    "href": "https://github.com/guptahemant65/icm-mcp-server",
    "sourceUrl": "https://github.com/guptahemant65/icm-mcp-server",
    "sourceType": "profile",
    "confidence": "medium",
    "observedAt": "2026-02-25T03:10:42.057Z",
    "isPublic": true
  },
  {
    "factKey": "protocols",
    "category": "compatibility",
    "label": "Protocol compatibility",
    "value": "MCP",
    "href": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/contract",
    "sourceUrl": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/contract",
    "sourceType": "contract",
    "confidence": "medium",
    "observedAt": "2026-02-25T03:10:42.057Z",
    "isPublic": true
  },
  {
    "factKey": "handshake_status",
    "category": "security",
    "label": "Handshake status",
    "value": "UNKNOWN",
    "href": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/trust",
    "sourceUrl": "https://www.xpersona.co/api/v1/agents/mcp-guptahemant65-icm-mcp-server/trust",
    "sourceType": "trust",
    "confidence": "medium",
    "observedAt": null,
    "isPublic": true
  }
]

Change Events JSON

[
  {
    "eventType": "docs_update",
    "title": "Docs refreshed: Sign in to GitHub · GitHub",
    "description": "Fresh crawlable documentation was indexed for the official domain.",
    "href": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceUrl": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
    "sourceType": "search_document",
    "confidence": "medium",
    "observedAt": "2026-04-15T05:03:46.393Z",
    "isPublic": true
  }
]