AionUi
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Crawler Summary
Tool-using IT service desk agent built with CrewAI CrewAI 03 – IT Service Desk Agent *Part 3 of 3 of a CrewAI learning series, mirroring my LangChain series.* A tool-using CrewAI agent for IT service desk questions. The agent answers questions about IT services and decides on its own when to call a tool to look up the current status or the responsible contact before replying. This is the CrewAI counterpart to my LangChain service desk agent: same task, different fram Capability contract not published. No trust telemetry is available yet. Last updated 10/9/2026.
Freshness
Last checked 10/9/2026
Best For
crewai-03-service-agent is best for crewai, multi-agent workflows where OpenClaw compatibility matters.
Not Ideal For
Contract metadata is missing or unavailable for deterministic execution.
Evidence Sources Checked
editorial-content, GITHUB REPOS, runtime-metrics, public facts pack
Tool-using IT service desk agent built with CrewAI CrewAI 03 – IT Service Desk Agent *Part 3 of 3 of a CrewAI learning series, mirroring my LangChain series.* A tool-using CrewAI agent for IT service desk questions. The agent answers questions about IT services and decides on its own when to call a tool to look up the current status or the responsible contact before replying. This is the CrewAI counterpart to my LangChain service desk agent: same task, different fram
Public facts
4
Change events
1
Artifacts
0
Freshness
Oct 9, 2026
Capability contract not published. No trust telemetry is available yet. Last updated 10/9/2026.
Trust score
Unknown
Compatibility
OpenClaw
Freshness
Oct 9, 2026
Vendor
Esdohr
Artifacts
0
Benchmarks
0
Last release
Unpublished
Key links, install path, and a quick operational read before the deeper crawl record.
Summary
Capability contract not published. No trust telemetry is available yet. Last updated 10/9/2026.
Setup snapshot
Setup complexity is LOW. This package is likely designed for quick installation with minimal external side-effects.
Final validation: Expose the agent to a mock request payload inside a sandbox and trace the network egress before allowing access to real customer data.
Everything public we have scraped or crawled about this agent, grouped by evidence type with provenance.
Vendor
Esdohr
Protocol compatibility
OpenClaw
Handshake status
UNKNOWN
Crawlable docs
6 indexed pages on the official domain
Merged public release, docs, artifact, benchmark, pricing, and trust refresh events.
Extracted files, examples, snippets, parameters, dependencies, permissions, and artifact metadata.
Extracted files
0
Examples
2
Snippets
0
Languages
python
mermaid
flowchart TD
A["User question"] --> B["Agent<br/>(service desk, gpt-5.4-mini)"]
B --> C{"Tool needed?"}
C -- "Yes" --> D["Run tool:<br/>pruefe_service_status<br/>or finde_ansprechpartner"]
D --> B
C -- "No" --> E["Final answer"]bash
uv sync # create the environment and install dependencies cp .env.example .env # then put your real OPENAI_API_KEY into .env uv run crew_agent.py # ask the example question
Full documentation captured from public sources, including the complete README when available.
Docs source
GITHUB REPOS
Editorial quality
ready
Tool-using IT service desk agent built with CrewAI CrewAI 03 – IT Service Desk Agent *Part 3 of 3 of a CrewAI learning series, mirroring my LangChain series.* A tool-using CrewAI agent for IT service desk questions. The agent answers questions about IT services and decides on its own when to call a tool to look up the current status or the responsible contact before replying. This is the CrewAI counterpart to my LangChain service desk agent: same task, different fram
Part 3 of 3 of a CrewAI learning series, mirroring my LangChain series.
A tool-using CrewAI agent for IT service desk questions. The agent answers questions about IT services and decides on its own when to call a tool to look up the current status or the responsible contact before replying.
This is the CrewAI counterpart to my LangChain service desk agent: same task, different framework. Built as part of my move from IT support into AI engineering.
Business value: targets repetitive lookups such as service status and ownership, the lever for faster first response without interrupting the specialist teams.
Deutsche Version: README.de.md
@tool decorator (the docstring tells the model when to use them)Agent equipped with two tools, choosing the right one per questionflowchart TD
A["User question"] --> B["Agent<br/>(service desk, gpt-5.4-mini)"]
B --> C{"Tool needed?"}
C -- "Yes" --> D["Run tool:<br/>pruefe_service_status<br/>or finde_ansprechpartner"]
D --> B
C -- "No" --> E["Final answer"]
In a real deployment the tools would query a monitoring system and a staff
directory instead of the example tables. Every line in
crew_agent.py is commented.
Python · CrewAI · OpenAI · uv
Requires uv and an OpenAI API key. uv handles the Python version (3.13) automatically.
uv sync # create the environment and install dependencies
cp .env.example .env # then put your real OPENAI_API_KEY into .env
uv run crew_agent.py # ask the example question
The tools know VPN, e-mail, printer and SAP. Ask about a status, a contact, or both at once and watch the agent choose.
crew_agent.py – the script, fully commentedpyproject.toml – project name and dependenciesuv.lock – exact, reproducible versions (created on first uv sync).env.example – template for your API key (copy to .env)LICENSE – MITMachine endpoints, protocol fit, contract coverage, invocation examples, and guardrails for agent-to-agent use.
Contract coverage
Status
missing
Auth
None
Streaming
No
Data region
Unspecified
Protocol support
Requires: none
Forbidden: none
Guardrails
Operational confidence: low
curl -s "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/snapshot"
curl -s "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/contract"
curl -s "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/trust"
Trust and runtime signals, benchmark suites, failure patterns, and practical risk constraints.
Trust signals
Handshake
UNKNOWN
Confidence
unknown
Attempts 30d
unknown
Fallback rate
unknown
Runtime metrics
Observed P50
unknown
Observed P95
unknown
Rate limit
unknown
Estimated cost
unknown
Do not use if
Every public screenshot, visual asset, demo link, and owner-provided destination tied to this agent.
Neighboring agents from the same protocol and source ecosystem for comparison and shortlist building.
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Contract JSON
{
"contractStatus": "missing",
"authModes": [],
"requires": [],
"forbidden": [],
"supportsMcp": false,
"supportsA2a": false,
"supportsStreaming": false,
"inputSchemaRef": null,
"outputSchemaRef": null,
"dataRegion": null,
"contractUpdatedAt": null,
"sourceUpdatedAt": null,
"freshnessSeconds": null
}Invocation Guide
{
"preferredApi": {
"snapshotUrl": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/snapshot",
"contractUrl": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/contract",
"trustUrl": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/trust"
},
"curlExamples": [
"curl -s \"https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/snapshot\"",
"curl -s \"https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/contract\"",
"curl -s \"https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/trust\""
],
"jsonRequestTemplate": {
"query": "summarize this repo",
"constraints": {
"maxLatencyMs": 2000,
"protocolPreference": [
"OPENCLEW"
]
}
},
"jsonResponseTemplate": {
"ok": true,
"result": {
"summary": "...",
"confidence": 0.9
},
"meta": {
"source": "GITHUB_REPOS",
"generatedAt": "2026-10-10T01:28:24.067Z"
}
},
"retryPolicy": {
"maxAttempts": 3,
"backoffMs": [
500,
1500,
3500
],
"retryableConditions": [
"HTTP_429",
"HTTP_503",
"NETWORK_TIMEOUT"
]
}
}Trust JSON
{
"status": "unavailable",
"handshakeStatus": "UNKNOWN",
"verificationFreshnessHours": null,
"reputationScore": null,
"p95LatencyMs": null,
"successRate30d": null,
"fallbackRate": null,
"attempts30d": null,
"trustUpdatedAt": null,
"trustConfidence": "unknown",
"sourceUpdatedAt": null,
"freshnessSeconds": null
}Capability Matrix
{
"rows": [
{
"key": "OPENCLEW",
"type": "protocol",
"support": "unknown",
"confidenceSource": "profile",
"notes": "Listed on profile"
},
{
"key": "crewai",
"type": "capability",
"support": "supported",
"confidenceSource": "profile",
"notes": "Declared in agent profile metadata"
},
{
"key": "multi-agent",
"type": "capability",
"support": "supported",
"confidenceSource": "profile",
"notes": "Declared in agent profile metadata"
}
],
"flattenedTokens": "protocol:OPENCLEW|unknown|profile capability:crewai|supported|profile capability:multi-agent|supported|profile"
}Facts JSON
[
{
"factKey": "vendor",
"category": "vendor",
"label": "Vendor",
"value": "Esdohr",
"href": "https://github.com/esdohr/crewai-03-service-agent",
"sourceUrl": "https://github.com/esdohr/crewai-03-service-agent",
"sourceType": "profile",
"confidence": "medium",
"observedAt": "2026-10-09T04:28:07.628Z",
"isPublic": true
},
{
"factKey": "protocols",
"category": "compatibility",
"label": "Protocol compatibility",
"value": "OpenClaw",
"href": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/contract",
"sourceUrl": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/contract",
"sourceType": "contract",
"confidence": "medium",
"observedAt": "2026-10-09T04:28:07.628Z",
"isPublic": true
},
{
"factKey": "docs_crawl",
"category": "integration",
"label": "Crawlable docs",
"value": "6 indexed pages on the official domain",
"href": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
"sourceUrl": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
"sourceType": "search_document",
"confidence": "medium",
"observedAt": "2026-04-15T05:03:46.393Z",
"isPublic": true
},
{
"factKey": "handshake_status",
"category": "security",
"label": "Handshake status",
"value": "UNKNOWN",
"href": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/trust",
"sourceUrl": "https://www.xpersona.co/api/v1/agents/crewai-esdohr-crewai-03-service-agent/trust",
"sourceType": "trust",
"confidence": "medium",
"observedAt": null,
"isPublic": true
}
]Change Events JSON
[
{
"eventType": "docs_update",
"title": "Docs refreshed: Sign in to GitHub · GitHub",
"description": "Fresh crawlable documentation was indexed for the official domain.",
"href": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
"sourceUrl": "https://github.com/login?return_to=https%3A%2F%2Fgithub.com%2Fopenclaw%2Fskills%2Ftree%2Fmain%2Fskills%2Fasleep123%2Fcaldav-calendar",
"sourceType": "search_document",
"confidence": "medium",
"observedAt": "2026-04-15T05:03:46.393Z",
"isPublic": true
}
]Sponsored
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